Privacy Policy

Introduction

Welcome to ZIVA Marketing ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information You Provide

When you submit forms on our website (including our "Book A Call" form), we collect the following information:

• Contact Information: Full name, email address
• Business Information: Business name, website URL (optional)
• Business Details: Information about your offerings, capacity, and how we can help you
• Technical Information: User agent, browser type, submission date and time

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type and version, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and for A/B testing purposes

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your inquiries, schedule calls, and provide marketing services
• To Communicate: Send you updates, marketing communications, and respond to your requests
• To Improve Our Services: Analyze usage patterns, conduct A/B testing, and optimize our website
• For Security: Protect against fraudulent, unauthorized, or illegal activity
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Conduct A/B testing to improve user experience
• Track website analytics and performance
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Storage and Security

We use Google Firebase and Firestore to securely store your information. We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services:

• Google Firebase: For data storage and authentication services
• Analytics Services: To understand how visitors use our website
• Social Media Platforms: LinkedIn, Instagram, and Facebook (linked from our website)

These third parties have their own privacy policies. We encourage you to review their policies before providing any information to them.

How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, email services)
• For Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us permission to share your information

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your CCPA rights

EU/UK Residents (GDPR)

If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including all of the rights listed above, plus:

• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at:

Your Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.